Benjamin J. Goodheart, Ph.D. t is an aviation professional with xperience in the field. His diverse tion line service and has expanded safety and loss control, training, ■■ Ask about safety performance measures using your own SMS outputs as an exam- ple. Focus on leading indicators. ■ ■ Clarify ramp access requirements for non-FBO vehicles. Many airports served by Part 135 and 91 flight operations have relatively relaxed vehicle access requirements. If FBOs don’t strictly limit traffic on the ramp, is every vehicle escorted? ■■ ng. He has worked in and with a organizations, including flight ■■ Help FBOs reinforce their policies (wing walkers, chocks, cones), which are designed, just like aircraft SOPs, to standardize a process and reduce risk. ns, business and general aviation ajor airlines, and his varied im a wide variety of opportunities s passion. Benjamin is an active cher focused on novel applications within aviation safety management climate and culture. He holds an undergraduate degree in Aeronautical Support FBO line and customer service staff as specially trained and qualified to do their jobs— include them in resource management (they’ll often defer to flight crews, even though the crew may not be trained in ground movement). By working together with FBOs to ensure the interface between safety management systems is understood, air- craft operators can better understand the risks involved in Events Schedule 2017 June 6-8 28 Aviation Business Conference Washington, DC Commercial Operators Tax Seminar Scottsdale, AZ of Science in Safety Science, and a Ph.D. from Embry-Riddle Aeronautical pecialization in applied aviation safety. Dr. Goodheart also holds several n certifications, as well as Airline Transport Pilot and flight instructor min manages aviation claims and safety programs for an international at AirSure Limited, and he serves as President of an aviation nonprofit July 18-19 Certified Trainer Course Cincinnati, OH August 1-2 Advanced Line Service Workshop Dallas-Ft Worth, TX 22-23 NATA Certified CSR Program Chicago, IL 7-8 October 24-25 Advanced De-Icing Workshop Teterboro, NJ November Aviation Business Roundtable Washington, DC 14-15 Advanced Line Service Workshop Ft Myers, FL Visit www.nata.aero/events for details and to register. Aviation Business Journal | 2nd Quarter 2017 55 September 12-13 Advanced Line Service Workshop Lincoln, NE 26-27 Ground Handling Safety Symposium Ashburn, VA Ground Handling Safety for Aircraft Operators Continued from page 53 ground service. Asking better questions and focusing on safety performance will help the aviation industry improve FBO safety and service organically and sustainably. While ground service providers bear responsibility for ensur- ing safe and accurate service, we all share a responsibil- ity for creating a system that supports meaningful safety practices in balance with commercial concerns. Dr. Benjamin Goodheart manages avia- tion claims and safety strategies for AirSure Limited, the country’s largest general avia- tion insurance broker, with offices in Golden, CO and Plano, TX. Benjamin has extensive experience in aviation safety management, planning, and accident investigation. He is an ATP-rated pilot and flight instructor, and he holds a Ph.D. with a research focus on general aviation safety. To learn more about how AirSure can help you manage risk, call 303-526-5300 or visit AirSure Limited on the web at airsure.com. www.nata.aero
