General Aviation Community Promotes “Know Before You Go” Continued from page 21 Just as this issue of the Aviation Business Journal was moving into production, Duncan Aviation announced the introduction of its FBO Services Calculator website app that allows operators to easily see their complete service charges and fees when stopping at a Duncan Aviation FBO facility for transient fuel services. The FBO Services Calculator has operators select the Duncan Aviation FBO facility they will stop by, aircraft type, fuel type, gallons needed, and whether overnight parking is required. The calculator will then provide users with the price per gallon for fuel, any overnight storage fees, and whether the minimum fuel require- ment will be met to waive the ramp fees. They are also able to notify the facility that they will be stopping, and make service requests as needed for things like catering, meeting rooms, crew cars, etc. “The FBO Services Calculator is a great way for operators to know their final fuel service costs when planning for a trip,” says Troy Hyberger, FBO Services Manager for Duncan Aviation’s Lincoln, Nebraska, location. “It’s also another way for them to let us know their plans and help ensure the quickest service possible upon their arrival.” The calculator was also created in response to customer requests and the nationwide Know Before You Go campaign launched by NATA, AOPA, and other industry organizations. “We have listed our fuel prices and potential ramp fees on the internet for some time. This app takes that even further by allowing operators to calculate their exact invoice when they stop at a Duncan aviation facility for line service,” Hyberger adds. To find the calculator, go to www.DuncanAviation.aero/services/fbo/fbo-services-calculator. Let NATA know about your operation’s best communications practice by emailing Shannon Chambers at [email protected]. Still using pen and paper for your Fuel QC records? The Safety 1st Fuel QC Management System is a cloud-based digital system that replaces the pen and paper approach to inspection and maintenance management. For more information, email [email protected] 22 Aviation Business Journal | Spring 2019
